“How much will it be?”
Asked by every client, answered by whoever picks up, and often answered differently. It is the single most common call a practice takes and it should be on the website.
Foundation Who we build for Vets
Reception answers the same two questions all day: can I be seen, and what will it cost. Both have good answers, and neither of them needs a person on a telephone.
The bit that hurts
Practices lose hours to the telephone and money to appointments nobody turned up for. Both are solvable with software that already exists.
Asked by every client, answered by whoever picks up, and often answered differently. It is the single most common call a practice takes and it should be on the website.
The dog is limping at nine in the evening. If the only way in is a phone line that opens at eight, the anxious hours in between are yours to inherit.
Annual vaccinations only happen if someone sends the letter. They usually do not, the client drifts, and you find out two years later.
A twenty-minute consult nobody attended is twenty minutes of a vet's day gone, and without reminders there was nothing catching it.
An example site
This example puts a working fee estimator on the front page — routine care and “my pet is unwell” — that prices by species, weight band and procedure and hands back an itemised range. No email address asked for.
Ashcombe Veterinary is a fictional practice. The estimator is real — work through it.
What we build for you
Everything below is software we already build. The fee estimator is the piece specific to vets, and it is the one that changes reception's day.
Priced by species, weight band and procedure, with an honest range rather than a from-price. The commonest call a practice takes, answered before it is made.
Vet, consult length, and the right room. A twenty-minute sick appointment can never be booked into a ten-minute gap.
Confirmation on booking, a text the day before, and a nudge to rebook when a course of treatment needs it.
Annual vaccinations, six-month checks and worming plans go out on their own with a link. The client books; reception never touches it.
Which claims are out, which are paid, which are stuck, and what the client still owes. Usually a spreadsheet, and usually wrong.
A site that states plainly who covers the night and what it costs stops the worst phone call a practice takes from starting badly.
How it goes
Practices usually want the fee estimator first, because it takes the commonest call off reception inside a week.
Consult fee, the routine procedures, how you price by weight, and what your out-of-hours arrangement actually is.
Live, with the estimator working on your real figures.
Vets, consult lengths, rooms and theatre time, set up with you before launch.
Boosters and health checks going out on their own, which is where the retained income is.
Sound like your week?
Tell us what eats it — you'll have a fixed price back today, usually within the hour.
Where we work
People choose a vet within a short drive and then check the fees. Every site is built for both — a page for each town you draw from, and honest numbers on the page.
On your doorstep
We're in Windlesham, and we'll come to you — a coffee and a whiteboard beats a video call. Anywhere within twenty miles, plus the whole of London.
And everywhere else
We build for practices across the UK. The fee model and the booking rules are yours; everything works over a call.
What it costs
A practice website starts at £250. The fee estimator, booking, reminders and recalls are quoted free.
Or £220 up front and £19 a month — we host it, back it up nightly and keep the certificate valid. Compare both →
Get my priceNothing gets built until you've seen the price, and the price doesn't move afterwards. If it takes us longer than we thought, that's our problem, not your invoice.
Quick answers
From £250 built and handed over, or £220 up front plus £19 a month hosted and maintained. Booking, recalls and the fee estimator are quoted free.
The consult fee and the routine procedures, yes — it is the commonest call you take and clients respect the honesty. Sick appointments are given as a realistic range with a plain note that what an animal needs is decided in the consulting room.
Yes. The example estimator prices by species and weight band, because a large dog spay and a cat spay are not the same job and pretending otherwise makes the number useless.
Reminders make a substantial difference on their own. For longer or higher-value appointments you can add a deposit, refunded automatically on proper notice.
Yes. Consulting rooms, theatre and equipment are bookable resources in their own right, and a procedure needing all three is only offered when all three are free.
Yes, and it is usually the feature with the clearest return. They go out on their own with a booking link, and the client books without reception touching it.
Answered?
Two fields and a tap. You'll hear back from a real person, usually today.
Also built for
Different words on the front, the same machinery behind it. See every trade we build for →