The phone never stops
Every booking, rebooking and cancellation goes through one person at a desk, who is also supposed to be greeting the patient standing in front of them.
Foundation Who we build for Clinics & practices
Reception spends the morning on the phone and the afternoon chasing people who did not come. We build the site that reassures a nervous patient and the booking that takes the phone out of it.
The bit that hurts
Practices lose two things to admin: the hours reception spends on the phone, and the revenue that walks out when somebody does not turn up.
Every booking, rebooking and cancellation goes through one person at a desk, who is also supposed to be greeting the patient standing in front of them.
A missed forty-minute appointment is forty minutes of a clinician's day gone. Without reminders and deposits there is nothing catching them.
Six-month check-ups, annual reviews and vaccination boosters only happen if someone remembers to write the letter. They usually do not, and the patient drifts.
Half of dental and veterinary searches are somebody worried. A site full of stock photos and jargon does not settle anybody.
An example site
This example is deliberately soft, rounded and calm, because that is what the reader needs. Prices are stated, the nervous-patient page is not buried, and booking is one tap from anywhere.
Marlow Dental Practice is a fictional practice. This is a working example site.
What we build for you
Booking is the start of it. What saves reception the most time is everything that happens automatically after the appointment is made.
Clinician, treatment, duration and room, all respected. A forty-minute hygienist appointment can never be booked into a twenty-minute gap.
Confirmation on booking, a reminder the day before, and a nudge to rebook when a course of treatment needs it.
Six-month check-ups and annual reviews go out on their own. The patient gets a link, books themselves, and reception never touches it.
Longer or higher-value appointments can carry a deposit, refunded automatically on proper notice. It changes behaviour without punishing anybody.
Rooms, chairs, equipment and staff are all bookable resources, and the system knows a treatment needs all four before it offers a slot.
Medical history and consent completed on a phone the night before, so the appointment starts on time and the notes are already there.
The system behind it
Try it. Pick a treatment, pick a practitioner, pick a slot — the taken slots are genuinely taken, and the deposit step is a real deposit step. This is the flow we fit to clinics.
Ashcroft Physio · a fictional clinic, a genuinely working booking flow.
How it goes
Sites for clinics go live with booking already configured — treatments, durations, clinicians and rooms — because a booking system handed over empty never gets set up.
Treatments, durations, clinicians, rooms and the rules you work to.
Live, on your phone, with the booking flow working end to end.
Every treatment, duration, room and clinician entered with you before launch.
Monitoring, backups and a real person when a price or a treatment changes.
Sound like your week?
Tell us what eats it — you'll have a fixed price back today, usually within the hour.
Where we work
Patients search for a dentist, physio or vet in their town, and often for one specific problem. Every site gets a page for each town you draw from and each treatment worth ranking for.
On your doorstep
We're in Windlesham, and we'll come to you — a coffee and a whiteboard beats a video call. Anywhere within twenty miles, plus the whole of London.
And everywhere else
We build for practices across the UK. Everything except the coffee works perfectly well over a call.
What it costs
A practice website starts at £250. Booking, reminders, recalls and pre-appointment forms are quoted free.
Or £220 up front and £19 a month — we host it, back it up nightly and keep the certificate valid. Compare both →
Get my priceNothing gets built until you've seen the price, and the price doesn't move afterwards. If it takes us longer than we thought, that's our problem, not your invoice.
Quick answers
The website starts at £250, or £220 up front plus £19 a month hosted and maintained. Booking, reminders and recalls are quoted free and priced on what they do.
Reminders alone make a large difference, and deposits on longer appointments make a larger one. Both are built in, and you decide which appointments carry a deposit.
Yes. Rooms, chairs and equipment are bookable resources in their own right, and a treatment that needs a clinician plus a room plus a machine will only be offered when all three are free.
It stays on our own UK server, backed up nightly, with the certificate renewed automatically. We will talk through exactly what is stored and where before anything is built.
Not necessarily, and we will say so if it should not. Plenty of practices keep their clinical system and use us for the website, booking and recalls, which is where the admin time actually goes.
Yes. Medical history and consent go out with the confirmation and come back completed, so the appointment starts on time.
Answered?
Two fields and a tap. You'll hear back from a real person, usually today.
Also built for
Different words on the front, the same machinery behind it. See every trade we build for →