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Foundation Who we build for IT support

Websites and ticketing
for IT support.

You sell reliability, and your own website has a contact form that goes to an inbox. Publishing per-seat pricing and running visible SLAs is how a small MSP outsells a bigger one.

Per seatPricing published
£250Where websites start
SLAReported, not claimed
AutoContracts billed

The bit that hurts

You sell reliability
from an inbox.

MSPs are bought on trust, and nothing erodes trust like an IT company whose own systems are a shared mailbox and a spreadsheet of licences.

01

“Contact us for pricing”

Every competitor says it, so nobody can compare. Per-seat pricing on the page is the single fastest way for a small MSP to get shortlisted.

02

Tickets in a mailbox

No ownership, no priority, no history, and no way to prove you answered in twenty minutes when the client says you did not.

03

SLAs claimed, never reported

Four-hour response promised in the contract and never evidenced. The MSP that sends a monthly SLA report renews at a much higher rate.

04

Licences and renewals in a spreadsheet

Microsoft seats, antivirus, backup, domains and certificates. All renewing, none tracked, and every one an awkward invoice conversation.

An example site

A site that publishes
per-seat pricing.

This example is a professional-services site with real numbers rather than adjectives — exactly what an MSP needs to be compared on something other than a phone call.

An example professional-services site. Yours would be designed around your stack, not recoloured from this one.

What we build for you

Ticket it, prove it,
bill it.

An MSP that cannot evidence its own service level is asking to be replaced by one that can.

01

Per-seat pricing on the page

Support, backup, security and the bundles, with what each includes. Being comparable is an advantage when you are actually good.

02

Tickets with owners and priorities

Raised by email, portal or phone, with an owner, a priority and a clock. Not a mailbox three people half-watch.

03

SLA reporting

Response and resolution times, per client, per month, sent automatically. It is the single strongest renewal argument you have.

04

Asset and licence register

Devices, warranties, Microsoft seats, antivirus, backups, domains and certificates, with renewal dates that surface before they bite.

05

Contract billing that collects

Per seat, monthly, adjusted as headcount changes, collected automatically. Most MSPs under-bill seat growth by a surprising margin.

06

A client portal

Tickets, assets, licences and the SLA position. Clients who can see it raise fewer “is anyone looking at this” emails.

The system behind it

Tickets and
clients.

What is open, what is breaching, and what renews this month.

An example system — every name and figure invented for this page.

How it goes

First working build
in 72 hours.

MSPs start with the website and the published pricing, because being comparable is what gets a small provider onto a shortlist.

01

A call about your stack

What you support, how you price per seat, and what your SLA actually promises.

02

A working site in 72 hours

Live, with per-seat pricing stated.

03

Ticketing wired in

Email, portal and phone into one queue with owners and clocks.

04

Then contracts

Asset and licence registers, SLA reports and seat-based billing.

Sound like your week?
Tell us what eats it — you'll have a fixed price back today, usually within the hour.

Get my price

Where we work

MSPs found by
town and by stack.

Small businesses look for IT support near them and then check what it costs. Every site gets pages for the areas and the sectors you serve.

On your doorstep

Surrey, Berkshire & London

We're in Windlesham, and we'll come to you — a coffee and a whiteboard beats a video call. Anywhere within twenty miles, plus the whole of London.

  • Windlesham
  • Woking
  • Guildford
  • Camberley
  • Farnborough
  • Bracknell
  • Ascot
  • Windsor
  • Staines
  • Weybridge
  • Esher
  • Richmond

And everywhere else

Worldwide, remotely

Most MSP work is remote and always has been. Local pages still matter for the on-site half.

  • United Kingdom
  • United States
  • Europe
  • Anywhere with wifi
  • Coffee anywhere — flights on you

What it costs

Fixed, in writing,
before we build.

An MSP website starts at £250. Ticketing, SLA reporting and contract billing are quoted free.

Your website

From
£250one-off — yours outright
  • Per-seat pricing stated, not on request
  • A page for each town and each sector
  • SLA promised in numbers, not adjectives
  • Security credentials shown honestly
  • Google Business Profile set up and filled in
  • Two rounds of design changes included

Or £220 up front and £19 a month — we host it, back it up nightly and keep the certificate valid. Compare both →

Get my price

Ticketing, SLAs & contracts

Fixed quote
Quoted freeyour number, usually the same working day
  • Tickets with owners, priorities and clocks
  • Monthly SLA reports sent automatically
  • Asset, licence and renewal register
  • Seat-based billing that follows headcount
  • A client portal showing the real position
  • Certificate and domain expiry alerts
Get my price

Nothing gets built until you've seen the price, and the price doesn't move afterwards. If it takes us longer than we thought, that's our problem, not your invoice.

Quick answers

MSP questions,
answered straight.

How much does an MSP website cost?

From £250 built and handed over, or £220 up front plus £19 a month hosted and maintained. Ticketing, SLA reporting and contract billing are quoted free.

Should we publish per-seat pricing?

If you are good, yes. Everyone says “contact us”, so nobody gets compared. Being the one with numbers on the page is how a small MSP gets onto a shortlist it would otherwise never reach.

Does it replace our RMM?

No. This is the website, the ticket queue, the SLA reporting and the contract billing. Your monitoring and remote access stay where they are.

Will it produce SLA reports?

Monthly, per client, automatically. It is the strongest renewal argument you have and almost nobody sends one.

Can it track licence renewals?

Yes — Microsoft seats, antivirus, backup, domains and certificates, with alerts before expiry rather than after an outage.

Does the billing follow headcount?

Yes, adjusted as seats change. Most MSPs under-bill seat growth quietly for months, which is usually more than the system costs.

Answered?
Two fields and a tap. You'll hear back from a real person, usually today.

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