“How much is care at home?”
The first question every family asks, unanswered on almost every provider's website, and therefore asked by phone at the worst moment of somebody's year.
Foundation Who we build for Home care
Families compare care providers at three in the morning, and almost none of you publish a price. The provider who does gets the call, and gets it from a family who already trust them.
The bit that hurts
So every enquiry starts cold, every roster is rebuilt weekly, and every family rings the office to ask whether Mum has been visited.
The first question every family asks, unanswered on almost every provider's website, and therefore asked by phone at the worst moment of somebody's year.
Visits, travel time, continuity, holiday and sickness, reconciled by hand in a spreadsheet that one person understands.
Signed on a sheet in the house, collected weekly, and useless for evidencing anything to a commissioner or a worried family.
The call that eats an office morning is a daughter in another county asking whether her father got up today.
What we build for you
The three things a domiciliary agency runs on, and the three that are usually on paper.
Visits, lengths, nights and live-in, priced weekly. The enquiry that arrives has already accepted the figure, which changes the conversation entirely.
Visits allocated for continuity rather than convenience, with travel paid properly. It is the single biggest reason carers stay.
Carers check in and out on their phone, with the visit, the tasks and the medication recorded. Evidence for the commissioner and the family, automatically.
eMAR on a phone, with missed doses flagged to the office in real time rather than found on a paper chart a fortnight later.
What happened at each visit, in plain words, for the daughter two hundred miles away. It is the kindest thing on this list and it saves the most office time.
Care plans, reviews, training records and incident logs, in one place and current, rather than reconstructed the week before an inspection.
How it goes
Providers usually start with the website and the calculator, because private enquiries are where the margin is and they are currently going to whoever answers first.
Hourly, nights, live-in, weekends, and how you handle travel.
Live, with your real rates in the calculator.
Carers, clients, continuity rules and travel, configured with you.
Check-in, tasks and medication on a phone, evidenced automatically.
Sound like your week?
Tell us what eats it — you'll have a fixed price back today, usually within the hour.
Where we work
Home care is bought within a few miles, and often by a family member searching from elsewhere. Every site is built for both.
On your doorstep
We're in Windlesham, and we'll come to you — a coffee and a whiteboard beats a video call. Anywhere within twenty miles, plus the whole of London.
And everywhere else
We build for care providers across the UK. Rostering, evidencing and family portals work identically everywhere.
What it costs
A care provider's website starts at £250. Rostering, call monitoring and the family portal are quoted free.
Or £220 up front and £19 a month — we host it, back it up nightly and keep the certificate valid. Compare both →
Get my priceNothing gets built until you've seen the price, and the price doesn't move afterwards. If it takes us longer than we thought, that's our problem, not your invoice.
Quick answers
From £250 built and handed over, or £220 up front plus £19 a month hosted and maintained. Rostering, call monitoring and the family portal are quoted free.
We think so. Families comparing providers in a crisis reward the one that is straightforward, and you stop fielding price calls from people who were never going to afford you.
Yes — check in and out on a phone, with tasks and medication recorded against the visit. It gives you evidence for commissioners and, more importantly, for families.
Yes, and rostering with travel paid is the main reason carers stay. A rota that assumes teleportation is why the sector has the turnover it does.
Yes, in plain words, on a portal. It is the feature providers tell us changes the relationship most, and it takes an enormous amount of work off the office phone.
It assembles the evidence — care plans, reviews, training, incidents, call logs — and keeps it current. The judgement is still the inspector's; the paperwork stops being a fortnight of panic.
Answered?
Two fields and a tap. You'll hear back from a real person, usually today.
Also built for
Different words on the front, the same machinery behind it. See every trade we build for →